Some of the testimonials from Ridenour Clarinet customers

 

Testimonials from Satisfied customers on Leslie Craven’s  sales and service for

Ridenour Clarinet Products  and accessories U.K

james-mainwaring-lyrique-endorser.
Les – this 576b Ridenour clarinet is fantastic – so easy to play much less resistance in the bore which means crossing the breaks is so smooth and effortless. It is also so well in tune and the ergonomic register key means much less movement in the left hand thumb.
Evenness of note from Chalumeau to Altissimo is amazing also. Being made of hard rubber means it is not affected so much by heat or cold and remains stable pitch – wise during a long show. It also means the clarinet will not crack or warp due to extremes of climate.
I was looking for a clarinet to keep in the theatre rather than carry my much more expensive clarinet to the theatre every day (I do not leave the clarinet there as the dry atmosphere has caused many instruments to crack) and now I have found one that has a lovely dark warm sound in all dynamics – Les I am delighted. Best wishes James

James Mainwaring top London freelance clarinettist (currently playing in the new West End show Charlie and the Chocolate Factory)

From Fred Carlquist – professional Jazz doubling musician / recording artist  in Spain

Fred Carlquist

” It’s the player and not the instrument as they say – but there are exceptions to every rule. The 576bc clarinet I got from Leslie a couple of months ago might be such an exception. The fantastic tuning, even response over registers and general low resistance has really made things way easier and actually helped me to reach a new level as a sax/clarinet doubler.  After consulting Leslie I went for the 576 with the custom setup and the clarinet plays and feels absolutely fantastic. It has a big warm and flexible tone just as Leslie described it. Thank you! “ All the best!     Fred      www.fredrikcarlquist.com

As we have moved into 2016 let me just extol the virtues of Leslie Craven, principal clarinettist of the Welsh National Opera and importer of the most marvellous Ridenour clarinets. His service is bespoke, thus I experienced endless patient and knowledgeable advice, step by step guidance without any pressure which resulted in my purchase of the C clarinet. I am still receiving his support concerning ligature and reeds!
It has made my learning and playing such a pleasure and a positive challenge. I know that I can always rely on a response and help with any question I might encounter.
Thank you Leslie, you are an inspiration and a gentleman, and the service you offer is over and beyond the call of duty. My C clarinet is my pride and joy!

Marjolijn. (Poole, Dorset)

Dear Les
May I take this opportunity to thank you for providing me with a wonderful clarinet and great customer service.
I do not know of any shop sale person that would be so caring and thoughtful as you have been Les.
I would have no hesitation in recommending you to others.
Thanks again Les and thanks for everything.
Kind Regards
Jim  (Glasgow Scotland)

Another happy Scottish customer:

“After long deliberations, I set my heart on a (U.S.A. based) Ridenour C ‘hard-rubber’ clarinet and was delighted to find there was a U.K. agent, aka Leslie Craven, who not only takes care of the shipping details but checks and sets up each clarinet to ensure post-transit ‘health’.
Les is meticulous not only in his attention to the professional setup of the clarinet, but also in his desire to provide an instrument tweaked to perfection for the individual specifications of the player.
The Ridenour C clarinet itself exceeds its reviews with its amazing tuning, ergonomically designed register key and exquisite mellow tone; this clarinet is an absolute delight to play!!
Due to Les’ attention to detail of both instrument and customer, the whole process from initial communications, individual specifications, speedy and protective delivery to holding a beautiful instrument with stunning tone and quality in my hands was stress-free, efficient and an absolute pleasure.
I can highly recommend both Les Craven and the Ridenour C clarinet to anyone looking to invest in a new clarinet!!!”
I am really enjoying this clarinet, it has done wonders for my confidence as it produces such a lovely reliable sound!!

Kind regards Lynn (Scotland)

Dear Leslie
Since buying the Libertas clarinet last year I am happy to say my long time interest in “clarinetting” has greatly revived. This is an instrument which easily lives up to the claims of the maker in all ways. The construction is excellent, the keywork too. There is absolutely no hint of distortion in any weather or temperature conditions, moist or dry, and the clarinet comes with it’s own very good case.Lastly, I have to say that the price for such a quality instrument is amazing, coming in at some hundreds of pounds less than one might pay for many another top rated clarinet.I should add that, on your expert advice I subsequently invested in a Silverstein ligature which is a revelation for it’s ability to adjust to the players requirements.  Finally, Leslie thank you for your ongoing help and instant response to emails.

Edward Kearney (N.Ireland)

From the Czech Republic :

I have been playing a Lyrique Libertas Bb clarinet for 9 months and have a great feeling about it. Compared to my previous student level wooden instrument (famous make) the Libertas feels much more mature. I liked my old instrument but the Libertas has something more to it , it allows me to go much further when I blow ( – my breath seems to take me further) and I was surprised when I realised this……………….

I feel pretty secure with the new instrument and Leslie was really friendly and helpful not only during the discussions before ordering but also when I began to play the instrument and needed some clarification regarding fingerings and other related things after the purchase….

Thank you Leslie and it is great to know there is a top professional player able and willing to support even at distance…..I also play Leslie’s mouthpiece now and after some transitional period settled on it and more often  I experience these moments when I and all around me know  “it is there” ……………

Bob Popek ( Czech  Republic)

From Switzerland:

Finding a good C clarinet was something that occupied my attention for a long time. The quality of the two C clarinets I bought before (not  Ridenour clarinets I hasten to add – Leslie) were extremely disappointing: I returned both a couple of weeks after buying them.

I had read about Ridenour C clarinets before, but did not want to spend so much money without testing the product first. This is where Leslie came in. When I went to the UK on holidays last year, I asked Leslie if I could stop by his house to try and buy the C clarinet. The rest is history. Leslie was extremely hospitable and gave me great advice and support. As someone else already said: completely beyond the call of duty. The clarinet itself is fantastic. The mechanics are solid, the sound is rich, full, completely stable and reliable in all registers. I can full heartedly recommend anyone to buy Ridenour clarinets. I currently have an A and Bb clarinet from ‘one of the two famous French brands’; I have no doubt that if I ever need to replace one of them, I would buy a Ridenour. I would also definitely buy them through Leslie. The level of quality control and (after) sales support he offers is second to none!

 Dirk (Zurich – Switzerland)